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Emergency Information

Emergencies concerning health or safety should be reported by calling 911

For plumbing emergencies, including running water leaks, please call TCR Rooter at 919-467-2207.   Note that if repairs made are not the responsibility of the Association, the owner will be responsible for payment.  

We acknowledge that the following situations are important, but they are NOT considered Association emergencies:

  • Noisy neighbors *
  • Illegally parked cars *
  • Architectural Change Requests
  • Questions about account balances
  • Covenant violations

If URGENT, these (*) situations may best be handled by Law Enforcement.  Please use your discretion. 

Otherwise, these non-emergency issues are best handled by the Association or Department Manager during normal office hours.




Office Locations

Wake County

Monday - Friday
Office Hours: 9:00am to 4:30pm

205 West Millbrook Road
Suite 210
Raleigh, NC 27609

Phone: 919-856-1844

Fax: 919-571-8290


Johnston County

Monday - Friday
Office Hours: 9:00am to 4:30pm

442 East Main Street
Suite C
Clayton, NC 27520

Phone: 919-585-4240

Fax: 919-571-8290